. Many wikis are open to alteration by the general public without requiring them to register user accounts. Many times the site of a crisis or disaster may be considered a crime scene and needs to be processed by forensic units. It uses organizational charts that can be provided to the news media C. It was created for first responders and is helpful at the beginning of an incident D. It has been proven effective during massive wildfire incidents. The steps to organize and conduct a news conference or briefing are: Note: You may want to identify several knowledgeable people to assist and provide information at the news conference or briefing. Your organization may have other format preferences, such as single-spaced and one-page only. Providing information and access to newsmakers. The National Incident Management System (NIMS) is:A. At the end of this course, participants will be able to: Federal Emergency Management Agency | Emergency Management Institute, Notice to Applicants for EMI or NFA Courses, How to apply for a FEMA Independent Study course (Online Course), How to apply for a course held in EMI (On-Campus Course), Non-Resident Courses (EMI Courses Conducted by States), National Standard Exercise Curriculum (NSEC), Master Exercise Practitioner Program (MEPP), Emergency Management Professional Program (EMPP), National Incident Management System (NIMS), Integrated Emergency Management Course (IEMC), Disaster Field Training Operations (DFTO), Schools Multihazard and Mass Casualty Planning, Virtual Table Top Exercise (VTTX) (Sites participate from home via VTC), Critical Infrastructure Security and Resilience, Exercise Simulation System Document (ESSD), Guidance on COVID protections for EMI students, Please review the IS FAQ's for more information, Define emergency public information and the importance of being proactive. 140-character stand-alone micro-blog statements. Social Media: Preparedness 101: Zombie Apocalypse. * Redundancy is important in case the computer you are using doesnt have an available or operating USB port or CD drive. Consider information about the whole community when identifying topics, including: There is no point in conducting a hurricane preparedness campaign if your area is not subject to hurricanes. For highly visible or controversial matters, it might be best to have a leader in the organization speak. News releases should provide accurate, factual information that is attributed to its source. Guidance on COVID protections for EMI students, and the CDC Coronavirus page for the latest updates on the pandemic response. Many organizations follow stylebooks that establish how they will communicate with the public in terms of titles, capitalization, punctuation, and so on. The median salary for a public information officer is near 60,000 a year in most states and between 80,000 and 90,000 a year in higher cost of living states. As a PIO, when you get to the scene, you will first make contact with the Incident Commander to gather information and assess the situation. A directory of your organizations Internet presence. Email. User: 4. In such a scenario zombies would take over entire countries, roaming city streets eating anything living that got in their way. All social networking sites allow users to find people they know among the members, or look for other members with similar interests or affiliations. Poor grammar and misspelled words can confuse the audience and hurt your credibility, but the most important goal is to communicate. +O,))8+l"O{i9"5QKh^R7YH'gI@P+,,#+pbH,ZJt-9#)*~{"Dxu B. is to wait for direction from the incident commander. C. includes reporting to the Operations Section Chief during an incident response. FEMA does not endorse any non-government Web sites, companies or applications. Describe the role and function of the PIO. If you use an acronym, make sure your audience understands it. Responds to the media while respecting restrictions on the release of sensitive information. Do you follow through? hb```f``z B@16 @>cC?v,gY&9w=K{mg,XRV3Z'le Over 150 PIOs working a major disaster, often from different locationsall to ensure clear and accurate information is being delivered amid the confusion of a disaster response. Establish contact with other agency PIOs. When something happens, the PIO needs the media to get information to the public but also needs to manage the scene and guide the story. B. is not bound by public record laws. A secondary audience is elected or other officials such as Incident Commanders or emergency operations center managers who want an overview of emergency public information. Describe the target audiences for the PIO. Make it less likely that your release will be cut C. Impress people in the target audience D. Be a barrier to communication, 22. A well-executed interview will likely not A. advance leaderships goals. . The goal of this awareness course is to provide an orientation to the public information function and the role of the Public Information Officer (PIO) in the public safety/emergency management environment. Thats right, I said z-o-m-b-i-e a-p-o-c-a-l-y-p-s-e. You may laugh now, but when it happens youll be happy you read this, and hey, maybe youll even learn a thing or two about how to prepare for arealemergency. Sometimes logging in for a session is recommended, to create a wiki-signature cookie for signing edits automatically. B. IS 29.A Public Information Officer Exam Questions | FEMACourses Public awareness campaigns can run for weeks, months, or even sporadically throughout several years. Governor James Smith today declared a state of emergency in the Great A&P fire that is rapidly spreading west. There are all kinds of emergencies out there that we can prepare for. If you intend to become a Public Information Officer use these FEMA IS 29.A answers to turn a 7 hour course into one that takes 5 minutes. The Mayors Office developed an outreach campaign known as Red Stick Ready. This physical site is called the Joint Information Center (JIC), and is the location where: Narrator: When the State of Utah began to accept evacuees from the Gulf States as a result of the devastation from Hurricane Katrina, they implemented a Joint Information Center. On the couples dresser were two heat-seared imprints where Martinez had left his wallet and cell phone as he frantically scrambled to ensure his familys leap to safety. Coming back after the fire to retrieve them, their ghostly shadows left indelible evidence of the inferno that swept through their home. Did the message reach the targeted audience? Include information on evolving media contacts, instructions, and resources. The Public Information Officer gathers, verifies, coordinates, and disseminates accurate, accessible, and timely information on the incidents cause, size, and current situation; resources committed; and other matters of general interest for both internal and external audiences. Although its meaning has changed slightly over the years, it refers to a human corpse mysteriously reanimated to serve the undead. Recall preparation techniques that contribute to a successful media interview. For more information on AP style, go tohttp://www.apstylebook.com. Access to the scene for information and images. It can be taken alone or before Basic Public Information Officer Training (G290). Note: Often micro-blogs will provide links to Web sites or social networking sites for more information. In the Incident Command System (ICS) structure, the Public Information Officer (PIO): A. Sit on your coat tail to keep your jacket from riding up. More than 70% of the illnesses, hospitalizations and deaths are guys. Transparency in government promotes efficiency and effectiveness and allows the people in your community to understand and participate in your processes. Describe the role of the PIO in an emergency. Monitor to determine if the media coverage is: Whether or not your organization is using social media, you should still monitor it. Salary Statistics for Public Information Officers. A media pool: Note: Media pools can cause disagreements among the media. 1928 0 obj <> endobj (Passive). This course can provide a basic understanding of the PIO function for those new to the position. The latest information on activities, events, and resources. Tornadoes or wildfires in neighboring States may increase your communitys interest in preparedness. EMI is introducing a limited number of IS courses that have been translated to the Spanish language. Timely updates and corrections to information in evolving incidents. With an eye on public safety, the mayor began looking for a way to educate people about disaster preparation and response. Is there any restriction on the information to be released? Although firefighters were able to knock down the blaze before it reached the parents bedroom, the smoke-blackened walls dramatically underscored how lucky they were to escape with their lives. They can be timelesslike encouraging children to be active. Write out the full term on first usage, as appropriate. Please review the IS FAQ's for more information. PIOs need to have a complete understanding of the community's demographics in order to: A. Effective public communication involves collecting, verifying, and disseminating information to your target audiences. Describe the role of the Public Information Officer (PIO) in an emergency. Your media list should be current, complete, and tailored to your organization. Are there cultural differences to take into consideration? Knowing how to effectively speak to media representatives using both verbal and nonverbal communication. Sound bite B. endstream endobj startxref Their three-bedroom condo was almost immediately choked in smoke and he could hear screams from below as roaring flames billowed from the balcony outside his front door. @8'_= J J0 They can be seasonallike hurricane preparedness week. PIOs shouldA. compile a go kit to allow for lengthy deployments to a long-term incident. Additionally, it can provide those in executive-level roles with the necessary knowledge of PIO roles and responsibilities during an emergency. Another way to express your key message B. Narrator: In addition to a preparedness television show and Mayor Mouse, Red Stick Ready also communicates preparedness information through a Web site, the use of social media, and events like Red Stick Ready Day. An important difference in these evolving media is that anyone can report the informationit could be a reporter, you, someone in your organization, or anyone in the public. 3 Step Guide for Assistance. For some incidents, implementing a media area may be an important way to manage the situation. The Incident Commander B. The press saw it. The heat on the desert floor isnt just a nuisance, its expensive & lethal. The Governors declaration allows the use of State resources in paying the costs of fighting the fire. Additionally, it can provide those in executive level roles the necessary knowledge of PIO roles and responsibilities during an emergency. Themes weaved throughout the series include the 95/5 concept and an emphasis on whole community strategic communication planning. Office: (301) 447-1200 Fax: (301) 447-1201, (800) 621-FEMA / TTY (800) 462-7585 Switchboard: (301) 447-1000 The rise of zombies in pop culture has given credence to the idea that a zombie apocalypse could happen. Some tips for speaking publicly and improving your responses (or assisting and preparing a speaker) are: When distributing written products or speaking to the media, you will often need to work with a person to get your information out. 494 0 obj <> endobj Serves in an ICS role 2. 95% B. 3. Managing Public Information for All-Hazards Incidents (MPI) is a four-day course that provides students with the practical knowledge of the role of the Public Information Officer, the National Incident Management System, emergency communications methods, risk communication, and interpersonal skills. He and his wife threw open their window and helped their kids drop to waiting neighbors gathered below. Check with them to see if the location selected for a media area will allow them to accomplish this connection. Please note that the is program now requires a fema sid to be used instead of your ssn. Ability to hold feature stories and run them when space is available or on specific dates or times of year, Audio (sound clips or telephone interviews), Prerecorded segments lack the break-in option for providing emergency information, Exaggerated nature of local television news. Public Information Officers | Indian Affairs - Native Americans in the Select this link to access a printable . For different audiences, you may need to write different products. Well, were here to answer that question for you, and hopefully share a few tips about preparing forrealemergencies too! Narrator: While responding to disasters, Mayor Holden and his staff began to realize that many of the issues they faced repeatedly could be eliminated if the public was better prepared. Develops a strategy or plan for handling the incident, monitors it in process, and adjusts the plan as needed. C. request additional assistance through the National Public Information Support Network. In Lesson 2 you learned about the many different media options you have, including: Select the right medium or right mix of media for a strategy to get your message to your target audience. Increased information needs can be handled. Goals should be stated in clear, concise terms that have meaning for those working on the campaign and other key stakeholders. A public awareness campaign is a vehicle you can use to get your message out about being prepared. Last name. 3. The role of the pubic information officer - Weegy Angie Welling: Reporters understand change really well because our days are always changing, but just have that plan in place, know basically what you want to do, whos going to staff it, what will be available, what hours you will be available for the media. Select the correct definition Public Information A. Coordinates the release of accurate, coordinated, timely, and accessible public information to affected audiences, including the government, media, non-governmental organizations (NGOs), and the private sector B. As exemplified in the Pew Research study, people are getting information from sources other than traditional media. It is important to note that traditional media sources are not being replaced by social media; instead, traditional media are using social media to connect with their audiences and expand their reach. Its community preparedness. 1. Emergency Management Institute Now lets take a look at how one mayor, Mayor Kip Holden, ensures his community, the city of Baton Rouge, Louisiana, in East Baton Rouge Parish, is prepared. Lets review the different types of communication tools in more detail, starting with print media. In movies, shows, and literature, zombies are often depicted as being created by an infectious virus, which is passed on via bites and contact with bodily fluids. Prepare a Go Kit filled with your tools, contact information, and other vital documents. To read this blog, go to:http://emergency.cdc.gov/. nEAH {27(L( o 5UR\sR%or=uG5($#MJ (2*8T-\< The goal of this awareness course is to provide an orientation to the public information function and the role of the Public Information Officer (PIO) in the public safety/emergency management environment. This course introduces PIOs with no, or limited, experience to the basic skills and tools needed to communicate effectively with the public. I know our superb team of firefighters will do all they can, but the conditions on the railroad are particularly difficult, Smith said. Coordinate access to policymakers and others (e.g., first responders and disaster survivors). 4. The table below summarizes what you need to provide for a print story, and identifies the advantages and limitations of print. The message should be: How will you get the message to your audience? In their haste, each suffered minor injuries, including stitches for their son who cut his ankle on the glass of the first floor window. ICS is used to manage an emergency incident (like a wildland fire, search and rescue, hurricane, etc.) T;)D2Dt `NY"`~XH@P ` Learn and respect your media contacts deadlines. The benefits of social media include the following capabilities: New social media tools are being developed and implemented all the time. For each of these toolstelevision, newspaper, radio, news briefings, and evolving mediayou need written products. .. Set up interviews and write talking points C. Be an intermediary between leadership and the news media D. Assess situations for public information implications, 14. (Incorrect), John enjoys boating, swimming, and fishing. 18. How knowledgeable is the audience on this topic? Derrick Jensen: The feedback we received from them, from the local media that we work with on a regular basis and have a pretty good relationship from them . Now that you have some tips for better writing, lets look at how to write a news release. Public Information Officer (PIO) - Emergency Management Institute Emergency Manager jobs 33,535 open jobs Public Information and Warning . Conduct research to determine which tool is best to meet your agencys needs. As a PIO, you need to: In the next lesson you will learn about various tools available to you for communicating with the community. Announce events of interest to your community or share information about an incident. Members of the media do not want to interfere with these tasks, but if they can get close enough to observe and/or photograph they will be happy. the feedback has been, you know, we appreciate this. If a media pool is not an option, consider providing professional-quality images to the media in the form of video and stills. In an incident, theIncident Commandermanages the entire incident and: TheCommand Staffprovides information, safety, and liaison services: TheGeneral Staffperforms functional activities: As part of the ICS structure, the PIO is part of the Command Staff and advises the Incident Commander on all public information matters relating to the management of the incident. hb```"g@($CC4i9"Mp1:u3;;:*&d@|Hh 9C$,;30K2=e$b00 D! Work within the emergency management system. Spelling- and grammar-checking tools (printed and computer software). Functions of the Public Information Officer - emilms.fema.gov You need to write to your audience. 1. Lieutenant Doug McCleve: One of the reasons why we felt it was so important to put together a Joint Information in the first, Center in the first place is because we knew that there would be all aspects of State government involved in this process from providing basic food and clothing and shelter for these people who have had nothing for up to a week. wA{)K+Xk80538L``V[mvWS|?9U7 B. cause the intended audience to act on requests in the message. In other words, express parallel ideas in parallel grammatical forms. 0. D. has become ever more complex as the challenge of delivering messages has evolved. Uses correct grammar and contains no spelling or punctuation errors. The good news is that preventing heat related illness is easy to do if you just use common sense. C. is a failed theory and should not be used by modern public information officers. Public information is a vital function in disaster operations that contributes greatly to saving lives and protecting property. Lets start by reviewing the Incident Command System (ICS) and the PIOs role in ICS. Its not complicated; its very easy for them, which makes for better reporting. Quantify results when evaluating public information efforts. Keep the subject and verb close together. The media will want to get as close as possible to get pictures/audio/interviews. Evolving media (Web sites, email, blogs, social networking sites, etc.). You can use different types of media and different avenues to get your message out, including: According to a Pew Research Center project conducted in December 2010, Americans now get most of their news information from television and the Internet, with newspaper readership declining. Primary audience: FEMA IS-29.A is designed for the new or less experienced state, local, tribal and territorial PIOs or those who have this role as a secondary function. what is role of public information officer in fema? One PIO talking by phone to an on-scene PIO to confirm the number of responders at the scene prior to an initial news release. They also tell people how they can prepare for a disaster, and protect themselves when disaster strikes. (Unit 3), Recall preparation techniques that contribute to a successful media interview. It will keep you focused and is the foundation for evaluating your campaigns success. What actions and resources are being used to achieve the objectives? For highly technical information, it might be best to prepare a credible subject-matter expert to present. Select it carefully and choose your background wisely. C. Identify all the news media covering the area. Contact local, tribal, territorial, and State press associations to obtain media lists. Thats what happened to Jose Martinez yesterday morning as he woke early to get his 9-year-old daughter and 12-year-old son off to school on time. Construct and deliver an appropriate crisis and emergency risk message. It provides a framework for people from multiple agencies to work well together B. The JIS is a system that ensures coordination and integration of information across jurisdictions, organizations, and agencies during an incident. * The social media links provided are for reference only. Tammy Kikuchi: I would say it, whatever expense it takes for your Public Information Officers to get the training, spend it. As with ICS, the JIS is as simple or complex as the needs of the situation. Technology allows anyone to be a journalist. Images, sound, and information captured by the public can be used by traditional news organizations, or posted to social media sites, and broadcast globally. [25 Test Answers] FEMA IS-29A: Public Information Officer Awareness 1955 0 obj <>stream The median, annual pay for public relations specialists, during the same period, was $52,090, with the top 10 . They focus on specific issues or programs to move the public to take action. Avoid fillers (um, er, uh); dont be afraid to pause while formulating an answer. Disclosing information to the public in ways that are easy to find and use. It is important to prepare each person to ensure your message is consistent. Organizing the information in a news release so that the important information comes first is called: A. AP style B. Inverted pyramid C. JIC style D. Journalistic style, 7. !]U9[MZ\waQ>yICK{",|.NH&ec* 'C/M;WrQJ6bs\ 886} Click on a program for additional information. Select the right media to reach the target audience. Campaign topics can range from recruiting volunteers to fire safety. Use the media area for all media releases and conferences. Determining hazard impact is a crucial component in emergency planning. Some tips for building relationships with your media contacts are: It is important to prepare a list of media outlets and contacts, for everyday activities and to act quickly in an emergency. The news media and local government ask the community to send videos and photos via social media, email, and text messages. An important part of your role as a PIO is to communicate with your community before something happens. This demonstrates how social media are now an integral part of our lives and a valuable part of the PIOs toolkit. In your communication strategy, identify how you will use social media by itself and together with traditional media to prepare your community for emergencies, and to provide them with life-saving information when an incident occurs. That you will get them information and be back to brief themand then do so. The Emergency Management Institute (EMI) Public Information Officer (PIO) training program is designed to provide PIOs with the essential knowledge, skills, and abilities to support proper decision-making by delivering the right message, to the right people, at the right time. Email is also an ideal tool for communicating within your organization because you generally have access to your colleagues email addresses. Emergency management knowledge including an understanding of NIMS, ICS, the JIS, and the JIC. An important part of the PIOs relationship with the media is knowing what they want. Grab the attention of your readers so that they will continue reading. Once again, we see a fire threatening our citizens and their homes. endstream endobj 495 0 obj <. Expert Help. If you hope to work with schools, plan well in advance to coordinate with their schedules and curriculum. Promote government programs and activities B. This lesson covered the knowledge and skills you need to effectively manage emergency public information during an incident: The next lesson summarizes your role as a PIO and how to use all the tools available to you to help your community be prepared and to share critical information when an incident happens. Joanne H. Moreau: We focus a lot on making sure that we have a very accurate and timely information process of information dissemination. This process includes: Your goal statement expresses what you hope to achieve through your campaign. Tammy Kikuchi: The Joint Information Center and the Command Staff out there would hold daily briefings for the media, and quite honestly that took much of the heat, if you will, off the Governors office. . Establish one that doesnt hinder operations but affords the media reasonable, legitimate access. The public information officer for an organization A. should clear all public documents with neighboring agencies before release. A. This course has presented you with tools that PIOs can use to communicate, the steps to develop a campaign to prepare your community, and ways to effectively provide critical information during an emergency. Increase community preparedness is not specific. A typical blog combines text, images, and links to other blogs, Web pages, and other media related to its topic. . Blogs are Web sites that allow you to engage in a conversation with readers. The Student Self Service Portal allows you to print or download Independent Study (IS) Completion Certificates, Student IS Transcripts (for personal or employer use) and Official IS Transcripts (for educational institutions only). %%EOF Identify how messages should be conveyed. Work to keep them out of danger as you would any member of the public. What is the community sentiment toward your organization or the issue? Describe how to manage the news media at the scene of an incident. It can be taken alone or before Basic Public Information Officer Training (G290). Terms of Use, IS-100.b, Introduction to the Incident Command System, IS-200.b, ICS for Single Resources and Initial Action Incidents, IS-700, National Incident Management System, An Introduction, ICS-300: Intermediate ICS for Expanding Incidents, ICS-400, Advanced ICS for Command and General Staff, IS-702.a, National Incident Management System (NIMS) Public Information Systems, IS-800.c, National Response Framework, An Introduction. While local, tribal, territorial, and State governments may have different laws regarding transparency and open government the general principles are to be: As a PIO, it is important to know the laws that apply in your area because of your role in providing information to the public. Below are some tips for writing in a clear, concise, and organized manner: Although active voice is preferred and is more interesting, passive voice may be appropriate when the doer is unknown or you want to focus on the receiver of the action. The proliferation of this idea has led many people to wonder How do I prepare for a zombie apocalypse?. C. Admissions Fax: (301) 447-1658, Independent Study Program This awareness-level training is suitable for new PIOs. Select the correct definition External Affairs A. Coordinates the release of accurate, coordinated, timely, and accessible public information to affected audiences, including the government, media, non-governmental organizations (NGOs), and the private sector B. Two PIOs talking to each other on the phone about a news story that involves both of their agencies. It was four, five, and six teams from every news, particularly the TV stations sending out that many cameras with that many reporters from each station and it just was incredible, not to mention the newspapers, the radio stations, the smaller papers in the area plus national media.
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